Loan Officer Assistant – Entry Level no experience

Job Description

The Loan Officer Assistant assists Loan Originators by providing them with daily support on loan files from contract to close. Assists in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers and understands how to structure a loan.


  • Make daily current client phone calls
  • Make daily past client phone calls
  • Primary contact between clients and Loan Originators. Responds to borrower’s general questions regarding policy and procedures.
  • Submit complete loan applications for each customer file
  • Run Automated Underwriting and submitting files to processing.
  • Review received documentation for discrepancies, omissions, asset and income verification
  • Work with Loan Originators to resolve any problems with files and documents.
  • Updates customers, real estate agents, and title companies on the loans progress
  • Comply with Company policy and procedures to ensure all files are complete.
  • Attend any and all branch/team meetings.
  • Comply with applicable state and federal compliance guidelines


  • Positive Attitude is # 1
  • Ability to deliver exceptional customer service
  • Must be Very Proficient with computer navigation, browsing, Microsoft Office (especially Word, Excel, Outlook)
  • Strong organizational skills and attention to detail
  • Ability to prioritize, meet deadlines under minimal supervision
  • Available to work varying hours and overtime as needed
  • Strong sense of urgency and responsiveness along with the ability to demonstrate professionalism
  • Strong verbal and written communication skills
  • Ability to be trained and to work under minimal supervision, dependable and self-motivated



Our Phoenix Mortgage Loan officer job opportunity intended for seasoned loan officers.

Our Company Culture

Work along side 7 mortgage loan officers that have been in the business for an average of 20 years right here in Phoenix. We are not your run of the mill company that has loan officers coming and going with the wind. We are ‘lifers’ who are committed to making a great living for the long haul of our careers. Our excellent reputation with our customers, realtors, and wholesale banks give us so many advantages that other mortgage companies don’t have. Our office is located in Central Phoenix, right at 16th Street and Orangewood.

Experienced Processing

Our processors have been with us an average of 15 years. You’ll love our simple and efficient approach to seemless and painless processing allowing you to focus on maintaining and growing your business.


You’ll have access to all our company benefits, including, medical and dental coverage, and our company 401K plan with a company match.


Seasoned loan officer must have a great reputation, exceptional work ethic, and must be currently producing at least 8 million per year.



  • You will be following up on leads generated by my marketing and originating new loans from those sources.
  • You will not need your own book of business or your own lead sources. You will be working as my junior loan officer.
  • You will be doing all the functions of a Loan Officer; communicating with borrowers via phone and email, take their applications, pull their credit, run DU and LP approvals, lock in their rates, and give the file to our setup department to prepare the loan to be submitted to underwriting.
  • You are representing me and your work will reflect me, so it is crucial that you be a naturally courteous person, have an excellent work ethic, and communicate very well. My customers are looking for superior customer service. They have come to expect it from my team.


  • Licensed in the State of Arizona and have all appropriate NMLS requirements complete for a Loan Originator.
  • You will need to have a minimum of 3 years of sales experience.
  • Must be able to maintain great composure while spending several hours a day speaking with customers and realtors on the phone.
  • Be a customer service oriented person. Being a loan officer can be very stressful, you will need to have the personality to overcome the challenges.

If you are interested in this job opportunity please call 602-535-2171 and ask for Eddie Knoell or fill out our contact form.